Privacy Policy

Website: fitsax.com

Last updated: November 13, 2026

Columbus Smart Home, 150 E Mound St, Suite 201, Columbus, OH 43215, handles personal information submitted through this website. Phone: +1 800-222-3419. Email: [email protected]. Service area: Columbus, Ohio, and nearby communities.

Information from the form

The form on the home page and the Contact page collects your name, email address, phone number if you provide one, the service you are asking about, ZIP code if you provide one, and a description of the project. You also confirm that you have read this policy. That box is not checked in advance. The form does not sign you up for a mailing list.

Technical details kept with the enquiry

With each submission the server keeps the time, a short note of the browser, a hashed network address, and a reference for that send. The reference lets us recognize a retry of the same send, for example after a connection problem, so the same attempt is not stored twice. A later enquiry is stored separately. These details are used to operate and protect the form. They are not used for advertising.

Why the information is used

We use it to understand the project, reply to you, and prepare an estimate when there is enough information. We keep an internal record of the request. We do not sell personal information.

Server storage and email

A valid enquiry is saved on the website server before an email notice is sent. The notice is sent to [email protected] so we can read the request. Your email address is used so the reply can reach you. The hosting company stores the website and the enquiry files. The email service that carries the notice processes it for delivery. Saving the enquiry does not by itself confirm that the message reached the inbox.

How long server copies are kept

Server copies are kept for 180 days. Expired copies are deleted the next time the contact form is submitted, so removal can happen after day 180 rather than on that exact day. Email copies stay in the mailbox that received them and are separate from the server file. This website does not delete those mailbox copies.

Access, correction, and deletion

To ask for a copy of the server record, a correction, or earlier deletion, email [email protected] with your name, the approximate date, and the reference if you have one. A limited record may be kept when security, the law, or a dispute requires it. If a deletion cannot be completed in full, we will say so.

Security and updates

The form checks the fields you send, limits how often submissions are accepted from one network, and discards submissions that fill a hidden field meant to be left empty. Enquiry files are not published on the site. Storage and email can still fail or be intercepted. Cookie use is described in the Cookie Policy. When this policy changes, the date above changes with it.